Our office has used IT Factor for many years and we continue to be very satisfied with their level of service and expertise in addition to the services they provide, which makes it a one-stop IT shop. They oversee our website, offsite data backup, and provide all IT support, which makes my job easier! In our experience, Gavin, Scott and Vince have always addressed our issues and concerns promptly, competently, and to our satisfaction. They go above and beyond to ensure our office productivity is not impacted, thereby keeping the office running smoothly and efficiently, which keeps the doctor happy!