Managed IT Services

Equipping your company with a reputable Managed Service Provider (MSP) is key to the success of any business. It is important to know that your MSP is just as invested in the growth and security of your company as you are. IT Factor is a registered MSP with the “MSP Alliance” and has passed vigorous testing to reach qualifications in our field.

IT Factor provides an All Inclusive management plan to ensure your business functions at peak performance. We take the worry out of your computer and network management, allowing you to perform all your required tasks. With this plan, you will receive all the benefits of real time monitoring and proactive maintenance tasks at no extra charge!

Benefits of Utilizing IT Factor MSP

  • 24/7 Network Security Monitoring
  • Unlimited Remote and Onsite Technician Visits
  • Proactive PC Maintenance
  • Server Management and Security
  • SQL Server Management and Maintenance
  • Weekly PC Performance Tuning
  • Group Policy Management
  • Much More!

Online Ticket Management

One facet of utilizing IT Factor is access to our IT Ticketing System. This system will allow you to create, view and ensure that any ticket created is followed through to completion. You will also be able to view any estimates, invoices and documentation regarding your account.

IT Factor will also include all information regarding your computer network including WAN IP information, Wifi Passwords, Server Passwords and configurations and much more.

How much are Managed Services?

IT Factor bases the cost of our Managed Services based on the amount of devices and complexity of your network. The more devices (Computers and Servers), the higher the cost of our Managed Services. An average sized office (one server and 6 computers) would be estimated at $250.00 per month.

What is not included in your Managed Services?

The only additional charges that you will receive when on our Managed Contract are for:

  • Software Licensing
  • Offsite Backups
  • Parts purchased for Repairs
  • Web Design
  • Full Office Moves
  • Network Cabling